Thursday, July 17, 2008

Are marketers talking too much?

Many of you have enjoyed Tom Asacker's little book, A Clear Eye for Branding, in which he and a seat companion on a flight have an extended conversation about what branding is and how marketers need to rethink their approaches to branding.

Asacker has been working on a new book called A Little Less Conversation. It will serve as a great companion to A Clear Eye. In it, he commiserates with an executive he meets in an airport after both their flights have been cancelled. Almost any business traveler can relate to that.

But over lunch they have an engaging conversation about why the hard-sell approach to marketing no longer works and why marketers need to forget about their products and establish an emotional connection with their customers, talking to them less and listening to them more.

Several PMP titles have expanded on this theme recently. Dan Herman's book Outsmart the MBA Clones isn't really a slam against MBAs. It is simply a challenge to think outside the box, to consider fresh approaches to bringing the consumer inside the marketing circle instead of leaving him out in the cold and assuming that if you sell features and benefits hard enough your product or service will flourish.

Outsmart the MBA Clones is already available and you'll be hearing more about Tom Asacker's book in the near future as we prepare it for the printer. If you want to make sure you are among the first to have it, sign up on www.paramountbooks.com for the bi-weekly email announcements of new books and special offers called What's New in Marketing?

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